Sparrow Verse is committed to delivering your HDPE Outdoor Rocking Chair safely, efficiently, and transparently. This Shipping Policy explains our shipping rates, processing times, carriers, and delivery schedules.
1. Shipping Destinations & Rates
We currently ship exclusively within the United States (Continental US).
- Standard Shipping: FREE on all U.S. orders.
- No additional shipping fees are added at checkout.
- The product price displayed on our website is the final price before any applicable taxes.
2. Order Processing & Handling Time
Orders are processed within 1–2 business days, Monday through Friday.
3. Transit & Delivery Schedules
After processing, standard transit time is approximately 2–4 business days, Monday through Friday.
The total estimated delivery time is 3–6 business days from the date your order is placed.
We ship orders using trusted carriers, including:
- USPS
- UPS
- FedEx
4. Shipment Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number so you can monitor your shipment.
5. Address Changes & Order Modifications
If you need to change your shipping address or modify your order, please contact us as soon as possible at support@sparrowverse.shop.
Once your order has entered processing or has been dispatched, changes may no longer be possible.
6. Damaged or Lost Packages
If your package arrives damaged, or if the tracking information shows that your package was delivered but you have not received it, please contact us at support@sparrowverse.shop.
Our support team will review the situation and assist you with the next steps.
7. Contact Information
Sparrow Verse
784 Shatzer Rd, Albright, WV 26519, USA
Email: support@sparrowverse.shop
Support Hours: Monday – Friday, 9:00 AM – 9:00 PM