This Privacy Policy describes how Sparrow Verse (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from Sparrow Verse (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Device Information: Browser version, IP address, time zone, cookie information, and search terms.
- Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
2. How We Use Your Personal Information
We use your personal information to fulfill orders, process payments, arrange shipping, provide order confirmations, communicate with you regarding your purchases, and screen orders for potential risk or fraud.
3. Sharing Personal Information
We share your personal information with trusted service providers to help us provide our services and fulfill our contracts with you, such as payment processors (Stripe) and shipping carriers (USPS, UPS, FedEx).
4. Your Rights & Data Opt-Out
Depending on your location (e.g. California CCPA/CPRA or European Union GDPR), you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. You can exercise your opt-out rights by contacting us using the contact information provided below.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic to optimize our storefront performance.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@sparrowverse.shop, by mail using the details provided below:
Sparrow Verse
784 Shatzer Rd, Albright, WV 26519, USA
Email: support@sparrowverse.shop
Support Hours: Monday – Friday, 9:00 AM – 9:00 PM